Frequently Asked Questions
Everything providers ask before signing up. Missing something? Reach out through the contact info at the bottom of the page.
The basics
What is LeadsGenHQ?
A lead-matching service for local providers. Homeowners and businesses request help in your trade and area, we route those requests to you, and you contact them directly to close the job.
Who is this for?
Service providers across roofing, HVAC, plumbing, solar, real estate, life insurance, and home services. If you work locally and want a steady stream of matched leads without bidding wars, this is for you.
How do I get started?
Pick your trade, fill out the provider application, activate your subscription, and set your service area and lead capacity. Most providers start receiving matched leads within a few days of activation.
Leads and matching
How are leads matched to me?
When a homeowner in your service area requests help in your trade, our system routes that lead to active providers like you. Respond fast and it's yours to close.
Are the leads exclusive?
We keep the provider pool lean in each area so you're not competing against a crowd. Depending on volume and plan, some leads may go to a small number of providers, always chosen based on service area and capacity.
How fast do I need to respond?
Fastest response usually wins the job. Aim for under 15 minutes during business hours. The system gives you the lead in real time so you can act immediately.
What if a lead is bad or out of my area?
Report it from your dashboard. We review flagged leads and refine matching so the same issue doesn't happen again. Because you're on a flat monthly, one bad lead doesn't cost you extra.
Pricing and billing
How much does it cost?
A flat monthly subscription. Four plans: Free (beta), Starter, Growth, and Professional. See the pricing page for current amounts and features.
Are there per-lead fees?
No, ever. That's the point of the model. However many leads you get, the price is the same.
Do you take a percentage of jobs I close?
No. You keep 100% of every job you close through matched leads.
Can I pause or cancel?
Yes. No long-term contract. Pause or cancel anytime, reactivate when you're ready for more leads.
Can I switch plans?
Yes. Move up or down from your dashboard. Plan changes take effect on the next billing cycle.
Service area and capacity
How do I set my service area?
During signup, define your area by radius, ZIP codes, or draw a custom map region. You can update this anytime.
Can I limit how many leads I get?
Yes. Set a weekly lead cap so you don't outrun your crew. Turn it up when you want more, turn it down when you're slammed.
What if I need to expand or shrink my area?
Update it in the dashboard anytime. Changes usually take effect within 24 hours.
Support
How do I get help?
Email [email protected] or call (832) 780-9714. Growth and Professional plans include priority support.
Can I talk to someone before signing up?
Yes. Reach out through the contact info above and we'll walk you through the model, plans, and match volume in your area.
Still have questions?
Get in touch or start your provider application and we'll walk you through the rest.
Become a Provider